Healthy Travel Resources
We look forward to welcoming you to Orlando. Start here to discover how to have a healthy travel experience while enjoying wondrous adventures in the Theme Park Capital of the World. And now, Visit Orlando is proud to partner with Orlando Health, a not-for-profit healthcare organization that serves the southeastern United States.
As the Official Health and Wellness Partner of Visit Orlando, Orlando Health offers health-related benefits for the millions of travelers who help make Orlando the Theme Park Capital of the World, including access to high-quality, health-related options and medical services, as well as valuable health information. In short, Orlando Health is your one-stop source for any health-related questions or needs while adventuring in Orlando.
Our trusted businesses include theme park brands such as Universal Orlando Resort and SeaWorld ®Orlando. Hoteliers like Hilton Worldwide, Marriott International, and Rosen Hotels & Resorts. And restaurants that range from national brands to world-famous celebrity chefs and MICHELIN Guide eateries — not to mention attractions, retailers and much more.
Connect With Us
From planning to visiting, we are here to help make your Orlando experience seamless. Connect with our Vacation Planning Services at (407) 363-5872, or via email or Live Chat, Monday through Friday from 9 a.m. – 6 p.m. ET and Saturday from 9 a.m. – 3 p.m. ET. You can even make an appointment to receive advice and guidance on building the perfect Orlando itinerary with personalized assistance from our Vacation Planners.
You can also connect with us on our social channels Facebook, Twitter, Instagram and Pinterest to get the latest updates or see how other travelers are experiencing the destinations. Visit Orlando also moderates a Plan Your Orlando Vacation Facebook group where you can interact with other members about planning a trip to Orlando or your favorite memories of the destination. The group welcomes travel agents and influencers as well, and you’ll also have the opportunity to interact with our Vacation Guides.
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When you travel to Orlando, you become part of our health and wellness community. That’s why Visit Orlando is proud to partner with Orlando Health, a not-for-profit healthcare organization that serves the southeastern United States. This alliance designates Orlando Health as the Official Health and Wellness Partner of Visit Orlando and offers health-related benefits for the millions of travelers who help make Orlando the most visited destination in the United States and the Theme Park Capital of the World.
With this partnership, you can rest assured that when you visit Central Florida, you will have access to high-quality, health-related options and medical services for when accidents happen or a sickness occurs. These services include a concierge telephone number, (321) 265-4200, established to help connect visitors who may need access to local medical resources while visiting Orlando.
Via the concierge service, Orlando Health can help you determine the best place to go based on your symptoms and provide you with easy access to the right medical providers, including:
- Emergency Room Care
- Urgent Care for Non-Life-Threatening Injuries
- On-Demand 24/7 Virtual Care With Board-Certified Physicians
For information to help you plan your visit to Orlando or to know how to stay safe and healthy while you’re in town, our trusted health and wellness partner has also provided valuable information for travelers, including tips on hydration, how to stay sun-safe, and instructions on what to do in an emergency.
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Orlando Health is proud to provide health solutions for attendees at the Orange County Convention Center through the Orlando Health Virtual Care Center (OHVCC), which is located on Level II of the West Concourse near the Visit Orlando Welcome Center.
During larger conventions, the OHVCC will be staffed by an Orlando Health team member who can help triage visitors’ needs. If you require care, the Orlando Health team member can connect you with a medical provider via a virtual visit in a private room. Symptoms that on-demand virtual care doctors can treat include:
- Abrasions
- Allergies
- Cold and Flu Symptoms
- Diarrhea
- Insect Bites
- Pink Eye
- Respiratory Infections
- Skin Rashes
- Sore Throats
- Sprains and Strains
- More
During convention days, the Orlando Health Virtual Care Center will be open from 8 a.m. – 5 p.m. If you need medical attention and the Orlando Health Virtual Care Center is not open, Orlando Health offers on-demand virtual visits with a board-certified doctor 24 hours a day, seven days a week, from any location.
Learn more about the OHVCC, including its scheduled events, and use the following map to find the center during your next visit to the Orange County Convention Center.
Click Image to Download PDF Map -
Use this handy guide to determine which medical service is best for your needs.
Virtual Visit
Get 24/7 care through the Orlando Health Virtual Visit app for:
- Allergies
- Abrasions
- Cold and flu symptoms
- Respiratory infections
- Skin rashes
- More
Urgent Care
Use urgent care for any of the following conditions:
- Abdominal pain
- Burns
- Cuts that require stitches
- Flu symptoms
- Fractures and sprains
- High fever
- Minor injuries
- Rashes and hives
- Vomiting or diarrhea
Emergency Room
Go to an ER for life- or limb-threatening conditions:
- Broken or dislocated bones
- Deep cuts or burns
- Loss of consciousness
- Seizures
- Serious allergic reactions
- Severe trouble breathing
- Trauma injuries
- Chest pain
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Family Traveling Tips
- Six Tips for Staying Safe (and Sane!) While Traveling With Kids
- Eating Healthy While Traveling
- A Trip to Take Before You Travel
- What to Know While Traveling Pregnant
Hydration & Heat
- How to Stay Hydrated This Summer
- Keeping Children Hydrated and Healthy in Summer Heat
- Keep Your Cool! Avoid Heat-Related Illnesses This Summer
- Let the Sun In, but Safely
- Heat, Humidity and Your Heart
Florida Sun Safety
- Avoid Sunburn With These Tips
- 10 Essential Items to Keep in Your Beach Bag
- Playing It Safe in the Sun
- How to Choose a Sunscreen
- What Every Golfer Needs to Know About Skin Cancer
- How Medicine Can Increase Your Skin Sensitivity to the Sun
- How to Protect Your Eyes From the Sun’s Rays
Water Safety
- Summer Safety Checklist for Children
- 7 Water Safety Tips to Keep Your Kids Safe This Summer
- The Salt Life: Playing It Safe
- What Is Swimmer’s Ear and How to Avoid It
Theme Park Safety
